Articles
The following articles are available upon request. Go to Contact Us and
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Articles
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Constructing a Patient Education System: A Performance Technology Project
This preprint of an article published April 2009 in Performance Inprovement explained how the development of a patient education system aided in improved healthcare outcomes, increased patient participation in healthcare decisions and compliance, and contributed to medical practice differentiation in the marketplace. -
Exploring Employee Perception of the Work Environment along Generational Lines
This preprint of an article published October 2008 in Performance Inprovement investigated the influence of generational similarities and differences on employee perception of the work environment. By gathering generation-specific data, design of performance improvement solutions may become easier in the multigenerational workplace.